Refund Policy

All payments for Scravity are processed securely via Paddle. Due to the digital nature of our service and the immediate allocation of API credits, we have specific guidelines regarding refund eligibility.

You are eligible for a full refund if you meet all of the following conditions:

• You request the refund within 14 days of the purchase date.
• The API credits purchased have not been consumed or used.
• The API has not been utilized for any scraping requests.

We cannot provide a refund if any of the purchased credits have been consumed. Once the API is used or credits are deducted from your balance, the service is considered "rendered" and is non-refundable. This applies to all plans and pay-as-you-go purchases.

To request a refund, please contact our support team at:

support@scravity.com

with your order details. We will verify your usage and process your request accordingly.

Once a refund is approved, it will be processed through Paddle. The amount may take 5 to 10 business days to appear in your account, depending on your bank or payment provider.

Paddle is the Merchant of Record for our purchases. They handle the payment processing and ensure compliance with relevant consumer protection laws. For more information, you can review Paddle's terms and conditions.